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Technical support

Technical Department of the JSC FORTEZA will help you to design the perimeter security systems, offer the best decision, prepare preliminary commercial offer and a plan of the territory with marked detectors. We will answer to all the questions related to mounting, alignment and adjustment of the detectors. Together we can find the optimal decision for your territory security. FORTEZA detectors are easy to mount and use. After the detectors have been set up, they operate steadily in the rain, snow, fog, as well as in the security zone of the small animals. Operating temperature range: -60 – +60.

If you want to test the detectors within your territory or show the client the method of the security system installation, we offer to purchase 1 unit of detectors at a special price.
 
TECHNICAL TRAINING:
JSC FORTEZA organizes technical trainings that take place:
• in Klaipėda, at JSC FORTEZA headquarters at a time convenient to you by prior arrangement;
• in Vilnius, Kaunas and Klaipėda large seminars are planned to be held 2 times per year.
During the seminar, you will able to renew your knowledge about FORTEZA perimeter security systems. It will be possible to test operating systems and ask the questions important for you. The seminar is intended for Technical Directors, Project Mangers, Sales Managers, Fitters and everyone interested in FORTEZA detectors. All FORTEZA seminars are for free. If you pass a test after the seminar, you will get the certificate and additional discount on FORTEZA detectors. You are kindly asked to register to the seminars.
 
WARRANTY:
Over the past few years, FORTEZA production experts have performed analysis of detector failure and increased software reliability. The most unreliable elements have been detected and replaced; their operation conditions have been optimized. We signed the contracts with reliable and safe suppliers who use the most advanced technologies, equipment and materials in the production process. Therefore, we have decided to extend the warranty period of almost all our products up to 2 years. This decision is going to be implemented since 2015. You can find more detailed information in the product description, as well as contact our Managers.
 
ONLINE SUPPORT
Technical Department of the JSC FORTEZA applies the newest technologies and organizes online support. Everyone has internet connection on mobile phones or computer. We use this opportunity to provide our clients with quick technical support. We organize presentations with operating systems, consult on projects directly from the site, and provide technical maintenance when it is really necessary. Free Skype and Viber calls and quick contact with the manufacturer's technical support centre. TEAM VIEWER provides with an opportunity to connect to your computer and help in adjusting the system or analyse operation of the working system. Information on online support (names and ID) is sent automatically, when you register in the user zone. REGISTER NOW
More in this category: « Project support

Contacts

contacts lt
FORTEZA, JSC
  • adress iconTilzes str. 38, 91112 Klaipeda, Lithuania
  • phone iconPhone +370 46 441195
  • fax iconFax +370 46 412231
  • email iconE-mail: forteza@forteza.com

Opening hours:
Monday - Friday from 08:00 till 16:00
Saturday, Sunday - closed

 

contacts ru
OKHRANNAYA TECHNIKA, JSC